Message from Owner - COVID-19

Hello,

Like many of you, we have become increasingly concerned with how the evolving Coronavirus (COVID-19) situation has been progressing in our community. The concern lies primarily with how it could potentially affect our customers, trade partners, and employees.

Please know the health and well being of our community and associates continues to be our company’s top priority.

To combat the spread of COVID-19, 1st Home and Commercial Services has set expectations for its employees to comply with all recommendations from the Centers for Disease Control & Prevention ( CDC ) relating to the virus, specifically relating to “social distancing”. The City of Austin has, as a precaution, shifted our city to Phase 5 which means there is a community spread and the City of Austin has officially limited social gatherings of more than 10 people.

During this time of change and uncertainty, there is one thing you can count on. 1st Home and Commercial Services will continue to deliver the highest quality of service to all of our customers. Plumbing, HVAC and Electrical systems are all critical components for the health and safety of our communities. We will push forward, and continue to be available to provide service to all in the Austin area. We will always be available for emergency situations such as plumbing leaks, water damage from plumbing or A/C or any malfunctions in these systems.

Our technicians will be vetted daily to ensure they are in good health and are not symptomatic. All of our technicians are equipped with shoe covers, gloves, hand sanitizer, and face masks. As the situation develops, our team is prepared to work remotely to avoid the risk of transmission.

We believe the above actions are in the best interests of our customers and our employees. We will continue to monitor the situation closely and provide you updates as needed.

As always, thank you for your continued support of our business here at 1st Home and Commercial Services.