FAQ
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HVAC
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What maintenance steps should homeowners take to keep their heater running efficiently during the winter?
To keep your heater running efficiently during the winter, homeowners should:
- Regularly change air filters (typically every 1-3 months, depending on usage and filter type).
- Schedule routine HVAC maintenance to check for potential issues before they become major problems.
- Ensure vents and registers are unobstructed for proper airflow.
- Check and clean ducts if necessary (usually every 5-8 years, depending on dust accumulation and home conditions).
- Inspect the thermostat settings to ensure efficient operation and energy savings.
- Call a professional HVAC technician for an annual inspection before the cold season begins.
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How can I tell when my HVAC system needs a repair versus a full replacement?
The decision to repair or replace your HVAC system depends on multiple factors, including:
- Age of the unit: HVAC systems typically last 10-20 years with proper maintenance.
- Repair costs: If the cost of repairs exceeds 50% of the price of a new system, replacement is often the better option.
- Frequent breakdowns: If your system requires frequent repairs, investing in a new unit may be more cost-effective.
- Energy efficiency: Older systems may be less energy-efficient, leading to higher utility bills.
- Availability of parts: If replacement parts are discontinued or expensive, replacing the system might be the best choice.
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How long does an HVAC system typically last, and what factors can extend its lifespan?
Most HVAC systems last 10-20 years, depending on maintenance and usage. You can extend the lifespan of your system by:
- Performing regular maintenance, including cleaning and servicing components.
- Replacing air filters regularly to prevent dust and debris buildup.
- Keeping the outdoor condenser unit clean and free from obstructions like leaves and dirt.
- Ensuring your system isn’t overworked by setting your thermostat to a reasonable temperature.
- Scheduling professional tune-ups at least once a year to catch issues early.
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What is the ideal temperature to set my thermostat for energy efficiency?
For optimal efficiency and comfort:
- Winter: Set the thermostat to 68°F when home and lower it slightly when sleeping or away.
- Summer: Set the thermostat to 78°F when home and increase it when away to save energy.
- Use a programmable thermostat to adjust temperatures automatically for maximum efficiency.
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When is the best time to replace an HVAC system?
The best time to replace an HVAC system is:
- Before peak seasons (spring or fall) to avoid emergency replacements during extreme weather.
- When your system is 10-15+ years old and showing signs of inefficiency.
- If your energy bills are increasing significantly due to an aging, inefficient system.
- If you’re making frequent, costly repairs that add up over time.
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How can I improve indoor air quality and reduce allergies in my home?
To reduce allergens and improve indoor air quality, consider:
- Regularly replacing HVAC filters (especially HEPA or allergy-rated filters).
- Using air purifiers, such as the HALO Air Purifier, which helps eliminate airborne contaminants.
- Keeping your ducts clean by scheduling a professional duct cleaning every 5-8 years.
- Reducing indoor humidity to prevent mold and dust mite growth.
- Keeping windows and doors sealed to limit pollen and dust from entering your home.
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What is the HALO Air Purifier, and how does it work?
The HALO Air Purifier is an advanced system that helps eliminate airborne contaminants such as bacteria, viruses, mold spores, and allergens. It works by releasing ionized hydro-peroxides into the air, which neutralize pollutants and improve overall air quality. 1st Home installs HALO systems to help homeowners breathe cleaner air and reduce allergy symptoms.
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How often should I change my HVAC filters?
The frequency of filter changes depends on several factors:
- Standard filters: Replace every 1-3 months.
- High-efficiency filters (HEPA, allergy-rated): Replace every 6-12 months.
- Homes with pets or allergies: Replace every 1-2 months.
- If your system runs frequently: Check the filter every month and replace as needed.
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How often should air ducts be cleaned?
- General recommendation: Every 5-8 years.
- If you have allergies, pets, or high dust levels: Every 3-5 years.
- If you notice dust buildup, mold, or reduced airflow: Schedule a cleaning sooner.
- After major home renovations: Dust and debris can accumulate, requiring a duct cleaning.
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Why is regular HVAC maintenance important?
Regular HVAC maintenance ensures:
- Efficient performance and lower energy bills.
- Extended lifespan of your heating and cooling system.
- Fewer unexpected breakdowns and costly repairs.
- Better indoor air quality by reducing dust, allergens, and mold.
- Peace of mind knowing your system is operating safely.
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Plumbing
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What should I do if I have a pipe burst?
In case of a burst pipe, it’s essential to turn off your water supply immediately to prevent further damage. Locate your homeowner shut-off valve and turn it off to isolate the leak. Once the water is off, contact 1st Home & Commercial Services to have a licensed plumber assess and repair the issue. Our team is equipped to handle emergencies, helping prevent extensive damage to your home.
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How can I tell if my toilet needs to be replaced instead of just repaired?
The main indicator for replacing a toilet is whether it's flushing correctly. Over time, hard water buildup can clog jets, reducing flush power. However, some issues, like sewer odors, can often be resolved with simple repairs, such as replacing the wax ring. Keep in mind that different areas have different water qualities, which may affect the toilet’s performance and longevity. If you’re unsure, our technicians can inspect and recommend the best solution for your needs.
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When should I consider sewer repair?
Frequent backups or the presence of sewer gas odors are signs you may need sewer line repair. Persistent blockages indicate an underlying issue that could worsen over time. At 1st Home, we can assess your sewer line to determine the best course of action and help prevent further complications.
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Why does my sink or drain smell bad?
Bad odors in sinks or drains can be caused by incorrect plumbing or a dried-up P-trap, which allows sewer gasses to escape. The issue could also be due to improper venting, causing siphoning of the trap when a toilet flushes. Properly installed plumbing with the correct trap and venting will usually resolve these smells. Our experienced plumbers can inspect and correct any plumbing irregularities to ensure your home stays odor-free.
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How long does a water heater last, and when should I replace it?
The average lifespan of a water heater is 7 to 11 years, depending on local water quality and maintenance. Hard water areas, like Austin, tend to wear out heaters faster due to mineral deposits. Regular maintenance, like flushing, can extend the life of your water heater. Contact 1st Home & Commercial Services for annual maintenance to keep your system running efficiently and to determine the optimal replacement timing.
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What is the best temperature setting for my water heater?
For residential water heaters, the recommended setting is typically 120°F. This temperature provides effective hot water for daily use while minimizing the risk of scalding and reducing energy consumption.
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Why should I flush my water heater, and how often should it be done?
Flushing removes sediment and mineral buildup, which can impair efficiency and shorten your water heater’s life. For optimal performance, we recommend flushing your water heater once a year. Call 1st Home & Commercial Services for professional maintenance to ensure a thorough and safe flush.
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What is the difference between a tank and a tankless water heater?
A tank water heater stores a set amount of hot water, usually 40-50 gallons, and heats it continually. A tankless heater, however, heats water only when needed, offering a continuous hot water supply on demand. While tank water heaters reheat stored water, tankless heaters are more energy-efficient as they only heat water as it’s used. 1st Home & Commercial Services can help you decide which option best suits your household’s needs.
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Can I install a gas line myself, or do I need a professional?
Installing a gas line requires a licensed professional. Permits and inspections are legally required for safety and to prevent potential gas leaks, which can be dangerous. 1st Home’s certified technicians ensure compliance with all regulations, safeguarding your property and family.
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What causes pipes to freeze, and how can I prevent it?
Pipes can freeze when they aren’t insulated properly, especially when water is stagnant. Moving water is less likely to freeze, so keeping pipes insulated and, if possible, having a recirculating line can help. If you’re in a freeze-prone area, 1st Home & Commercial Services offers services to insulate and protect your plumbing for colder months.
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Why should I hire a licensed technician instead of a handyman for plumbing repairs?
Hiring a licensed and insured technician guarantees that your plumbing job is done right the first time. Our licensed plumbers at 1st Home & Commercial Services are trained to handle complex issues with precision, helping avoid the need for costly corrections. Many repairs we handle involve fixing errors made by unlicensed handyman, so choosing a professional from the start saves you time and money.
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AC/Heating
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What Are the Most Energy-Efficient Air Conditioning Options for Austin?
In Austin, the importance of energy-efficient air conditioning systems cannot be overstated given the hot climate and rising energy costs. The top choices include variable speed air conditioners, smart thermostats, and geothermal heat pumps. Variable speed ACs adjust power usage according to your cooling demands, preventing wasted energy. Smart thermostats learn your schedule and adjust temperatures automatically for optimal comfort and savings.
Additionally, investing in a geothermal heat pump can be advantageous, using the earth as a heat source or sink, providing one of the most sustainable cooling solutions available. Opting for units with a high SEER (Seasonal Energy Efficiency Ratio) rating is also recommended, as these units meet the highest standards for efficiency. 1st Home & Commercial Services can assist in selecting the system that best fits your needs and budget, ensuring compliance with Austin’s energy regulations.
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How Often Should I Schedule Maintenance for My AC Unit in Austin?
For Austin residents, it is generally recommended to schedule air conditioning maintenance at least twice a year—once in the spring, before the peak cooling season, and once in the fall. This bi-annual schedule helps to ensure that your system operates efficiently, reducing the risk of mechanical failures during the hot summer months when you rely on it most.
During these maintenance visits, key components such as filters, coils, and fans should be inspected and serviced for optimal performance. Regular maintenance not only extends the lifespan of your unit but also improves indoor air quality and reduces energy consumption. Professionals from 1st Home & Commercial Services provide comprehensive check-ups, ensuring all elements are functioning as they should and identifying potential issues before they become costly repairs.
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What Are the Common Signs That an AC Unit Needs Repair?
Recognizing the signs that indicate your air conditioning unit may need repair can prevent larger, more costly problems. Common indicators include diminished airflow, strange noises such as grinding or rattling, unpleasant odors, and higher-than-usual energy bills without an apparent reason. Additionally, if the unit cycles on and off frequently or is unable to maintain consistent temperatures, a professional evaluation is warranted.
At 1st Home & Commercial Services, we urge clients to report these issues promptly to avoid complete breakdowns. Our skilled technicians are trained to quickly diagnose and resolve problems, using the latest technology for accurate assessments in order to restore your system to full functionality.
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Can Air Conditioning Systems Improve Indoor Air Quality?
Yes, modern air conditioning systems can significantly improve indoor air quality with the right setup. Air conditioners with advanced filtration systems are capable of trapping dust, pollen, pet dander, and other allergens, ensuring a cleaner breathing environment. Systems equipped with dehumidifiers can also reduce excess moisture, preventing mold and mildew growth often prevalent in humid climates like Austin’s.
Regular maintenance, including changing filters and cleaning ducts, ensures these systems operate effectively. 1st Home & Commercial Services provides guidance on selecting and maintaining systems with the best indoor air quality enhancements, offering peace of mind that your cooling system supports a healthy living environment.
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What Should I Consider When Choosing an AC Installation Company in Austin?
Choosing the right AC installation company involves several considerations, including licensing, experience, and customer satisfaction. It is crucial to verify that the company holds the necessary certifications and is familiar with local building codes and regulations. Customer reviews and testimonials can provide insight into the company’s reliability and service quality.
1st Home & Commercial Services prides itself on experienced, licensed technicians and a commitment to customer satisfaction. We offer transparent quotes and discuss all available options, ensuring each client receives tailored solutions. In Austin's competitive air conditioning market, our clients benefit from comprehensive service, from consultation and installation to maintenance and repair, making us a trusted choice for many homeowners.
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Maintenance Program
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How does it work?
For only $27/month you are a valued member of our 1st Home Peace of Mind program. This membership is the same value package we at 1st Home have delivered thousands of times in Austin Texas.
That’s four visits from our professional crew (read below). Plus a discount on parts and labor up to $500 per visit (terms apply).
If your home has more than one HVAC unit, the monthly charge is an additional $10 for each unit.
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Why do you need it?
A busy homeowner may not have the experience and/or resources to know how to navigate the tough decision and build trust.
You don’t have to wonder if your plumbing is up to code and safety standards. And you can worry less about extreme weather events and energy bills with a well maintained HVAC system.
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Will I save money?
Do the math on the estimate for your next repairs. If your repairs are over $5000 (parts and labor), you will save up to $500. The Peace of Mind Program costs $342 spread out over 12 months. That helps our members lower costs and spread out terms with no interest.
If we itemize the value of each inspection, maintenance, diagnostic, and cleaning the cost would be over $2000.
If your home has $5000 of work to do, your membership has already paid for itself for 20 months. And that gives you the two inspections and two maintenance visits each year.Emergencies
When something goes wrong, you are our 1st Priority. We don’t charge extra for emergency calls when you have a monthly Peace of Mind Membership.
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Will I save money?
Here’s the math.
$2000 (everything included in the program)
- $342 (12 months)
=
$1648 savings.
Plus, if your home has repairs for $5000 (parts and labor) or more, you can save up to $500 per visit because you get 10% off repairs. The Peace of Mind Program costs $342 spread out over 12 months. That helps our members lower costs and spread out terms with no interest.
Emergencies
And, Peace of Mind members get priority scheduling for the normal dispatch fee during emergencies, so we save you even more money there.
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Why do you need it?
We want to put your mind at ease. That’s why we call it the Peace of Mind Program.
You can save 10% on your utility bill just by having a tune up. Keeping your HVAC and plumbing systems maintained on a regular basis can help you them last longer.
Our team of seasoned technicians looks at the total health of your home to help you preplan ahead for large upgrades.
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Electrical
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Can I install ceiling fans or light fixtures on my own, or do I need a professional?It depends on the mounting and the condition of your home's wiring. Ceiling fans require special mounting boxes designed to support their weight. If your box isn’t rated for the fan, it could be dangerous. For light fixtures, older homes might not have the proper boxes installed. In such cases, you might need to add a box before installing the fixture. It’s always best to consult with a licensed electrician from 1st Home and Commercial Services to ensure a safe and compliant installation.
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Why do I need a licensed electrician for electrical panel upgrades?Upgrading your electrical panel requires knowledge of local codes and safety standards, which licensed electricians are trained to follow. Additionally, you need a permit for the work, which can only be obtained by a licensed professional. At 1st Home and Commercial Services, our experts ensure your upgrade is done safely and according to current regulations.
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What should I do if my breakers keep tripping?If your breakers keep tripping, it's crucial to contact us at 1st Home and Commercial Services. Tripping breakers indicate an underlying issue, such as overloading or a fault in the circuit. Simply replacing the breaker with a larger one can be a fire hazard. Our licensed electricians can diagnose the problem and recommend the necessary repairs.
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Can I install an EV charging station myself, or do I need a licensed technician?You can install an EV charging station yourself if it's a plug-in model. However, for a dedicated circuit or a high-capacity charger, you'll likely need a licensed technician. This is because the installation might require an upgrade to your electrical service to handle the additional load. At 1st Home and Commercial Services, we can assess your setup and ensure a safe and efficient installation.
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What kind of electrical setup is needed for an EV charger?Installing an EV charger often requires a significant electrical setup, particularly if your home has an older electrical service. Many EV chargers require 60 to 70 amps, which could exceed your existing service capacity. This might necessitate a service upgrade to handle the additional load. Our team at 1st Home and Commercial Services can evaluate your current setup and recommend any necessary upgrades.
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Which is better: LED lights or traditional bulbs?LED lights are generally the better choice compared to traditional incandescent bulbs. LEDs use less electricity, produce less heat, and have a longer lifespan, which can reduce your overall energy consumption and costs. With prices for LEDs decreasing, they are now a more affordable option and a worthwhile investment for your home.
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How many Christmas lights can I safely plug into one outlet?The number of Christmas lights you can plug into one outlet depends on the type and length of the lights. Overloading an outlet with too many lights can be a safety hazard. To avoid potential risks, it’s best to contact us at 1st Home and Commercial Services to ensure your electrical outlets can handle the additional load and to get advice on safe practices.
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When is it time to upgrade my electrical panel?It’s generally recommended to consider an upgrade every 10 years, but the actual need depends on the condition of your panel. Signs that it’s time for an upgrade include overheating, rusting, or if you’re running out of space for additional circuits. If you notice any of these issues, or if you need to add high-demand appliances, it's time to contact us at 1st Home and Commercial Services.
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What is the difference between a fuse box and an electric panel?A fuse box uses fuses that need to be replaced when they blow, while an electric panel uses circuit breakers that can be reset. Fuse boxes are outdated, and upgrading to a modern electric panel offers greater convenience and safety. If you’re still using a fuse box, it might be worth considering an upgrade for better performance and reliability.
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What should I do if I smell something burning near my electric panel?If you detect a burning smell near your electric panel, contact the fire department as well your power company immediately to check for any safety issues. Following that, reach out to us for a thorough inspection and repair. Prompt action is crucial to prevent any potential hazards.
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How can I save money on my electricity bill during the holidays?To save money on your electricity bill during the holidays, switch to LED Christmas lights, which use less power and last longer than traditional bulbs. Additionally, use timers to ensure lights are not left on all night. For personalized advice and to ensure your electrical setup can handle holiday decorations safely, contact us at 1st Home and Commercial Services.
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